{"id":140,"date":"2025-09-22T17:44:52","date_gmt":"2025-09-22T17:44:52","guid":{"rendered":"https:\/\/lightgoldenrodyellow-stingray-775805.hostingersite.com\/frequently-asked-questions\/"},"modified":"2025-09-26T21:57:10","modified_gmt":"2025-09-26T21:57:10","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ultralooner.com\/de\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"140\" class=\"elementor elementor-140\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-0816149 e-flex e-con-boxed e-con e-parent\" data-id=\"0816149\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\n\t\t<div class=\"elementor-element elementor-element-b8a649a elementor-heading--stroke elementor-widget elementor-widget-heading\" data-id=\"b8a649a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-top elementor-element elementor-element-4d9f3cf e-flex e-con-boxed e-con e-parent\" data-id=\"4d9f3cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;tmea_shape_divider_top&quot;:&quot;none&quot;,&quot;tmea_shape_divider_bottom&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2fb2b elementor-widget elementor-widget-html\" data-id=\"ce2fb2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ul-faq\">\n\n  <!-- Versandzeiten -->\n  <div class=\"faq-item\">\n    <h3>\ud83d\ude9a Versandzeiten<\/h3>\n    <p>UltraLooner ist ein Herzensprojekt \u2013 kein Amazon-Prime. Ich packe und verschicke eure Bestellungen meistens freitags oder am Wochenende. \ud83d\udc8c<\/p>\n    <p>DHL liefert innerhalb Deutschlands in 2\u20133 Tagen, ins restliche Europa dauert es manchmal etwas l\u00e4nger. Danke f\u00fcr euer Verst\u00e4ndnis & eure Geduld \u2013 daf\u00fcr kommt euer Paket mit extra viel \u2764\ufe0f.<\/p>\n  <\/div>\n\n  <!-- Bestellung nicht angekommen -->\n  <div class=\"faq-item\">\n    <h3>\ud83d\udce6 Meine Bestellung ist noch nicht angekommen<\/h3>\n    <p>Don\u2019t panic! \ud83d\ude0e Da ich den Shop hobbym\u00e4\u00dfig betreibe, kann es schon mal zu Verz\u00f6gerungen kommen. Wenn deine Bestellung nach ein paar Tagen noch nicht da ist, melde dich einfach per Instagram oder Mail.<\/p>\n    <p>Innerhalb DE: ca. 2\u20133 Tage. EU: etwas l\u00e4nger. Sollte es deutlich l\u00e4nger dauern \u2013 schreib mir, und wir kl\u00e4ren das.<\/p>\n  <\/div>\n\n  <!-- R\u00fcckerstattung -->\n  <div class=\"faq-item\">\n    <h3>\ud83d\udcb3 R\u00fcckerstattung m\u00f6glich?<\/h3>\n    <p>Klar \u2013 aber mit ein paar Regeln. Schick mir die Artikel einfach unge\u00f6ffnet & im Originalzustand zur\u00fcck, dann bekommst du dein Geld zur\u00fcck.<\/p>\n    <p><strong>Wichtig:<\/strong> Ballons sind Einweg-Hygieneprodukte. Ge\u00f6ffnete Packungen kann ich deshalb nicht zur\u00fccknehmen. Danke f\u00fcrs Verst\u00e4ndnis! \ud83d\ude4f<\/p>\n  <\/div>\n\n  <!-- Probleme oder besch\u00e4digte Ballons -->\n  <div class=\"faq-item\">\n    <h3>\ud83c\udf88 Problem mit deiner Bestellung oder kaputte Ballons?<\/h3>\n    <p>Upps! Das sollte nat\u00fcrlich nicht passieren. Falls doch mal Ballons besch\u00e4digt sind oder was schiefgelaufen ist, schick mir bitte direkt eine Nachricht \u2013 am besten mit Foto.<\/p>\n    <p>Ich finde eine L\u00f6sung: Ersatz oder R\u00fcckerstattung. Dein Spa\u00df mit den Loons steht an erster Stelle \u2013 no worries. \ud83d\ude09<\/p>\n  <\/div>\n\n<\/div>\n\n<style>\n.ul-faq {\n  max-width: 800px;\n  margin: 0 auto;\n  font-family: \"Arial\", sans-serif;\n  line-height: 1.6;\n}\n.ul-faq .faq-item {\n  margin-bottom: 2rem;\n  padding: 1rem 1.5rem;\n  border: 1px solid #eee;\n  border-radius: 8px;\n  background: #fafafa;\n}\n.ul-faq h3 {\n  margin-top: 0;\n  font-size: 1.2rem;\n  color: #111;\n}\n.ul-faq p {\n  margin: 0.5rem 0;\n}\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Frequently Asked Questions \ud83d\ude9a Versandzeiten UltraLooner ist ein Herzensprojekt \u2013 kein Amazon-Prime. Ich packe und verschicke eure Bestellungen meistens freitags oder am Wochenende. \ud83d\udc8c DHL liefert innerhalb Deutschlands in 2\u20133 Tagen, ins restliche Europa dauert es manchmal etwas l\u00e4nger. Danke f\u00fcr euer Verst\u00e4ndnis &#038; eure Geduld \u2013 daf\u00fcr kommt euer Paket mit extra viel [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-builder.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Frequently Asked Questions - ultralooner.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ultralooner.com\/de\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"FAQ Frequently Asked Questions \ud83d\ude9a Versandzeiten UltraLooner ist ein Herzensprojekt \u2013 kein Amazon-Prime. 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